Reservations made through the www.casanaya.com website entail the express acceptance by the client of each and every one of the general conditions which are deemed to be an integral part of the reservation, and these are completed by the applicable specific legislation.
RESERVATIONS AND REFUNDS: The full value of the reservation is payable at the time the reservation is made, using a secure card transaction or by way of a bank transfer. The reservation shall not be considered to be definite until the said payment is made. The client shall receive the details of the reservation that has been made via e-mail, together with an ID number (locator), along with all related information, the conditions, and the refunds policy. The transaction shall be carried out in EUROS, irrespective of the origin of the client or the establishment selected.
THE RESERVATION INCLUDES: The services described in accordance with the reservation conditions stipulated by each tourism establishment selected at the time the reservation is made, V.A.T. included.
Cancellation policy (Accommodation)